Returns and complaints

Your satisfaction is crucial for us that is why you can return the purchased products without any reason within 14 days from receiving them.

In case you change you mind or find our products not meeting your expectations, please contact us by writing at kontakt@cherrytree.pl. We will reply to you letter of complaint within 48 hours.

Keeping products in original packaging and intact form is mandatory condition to have your application accepted.

Having your complaint accepted, you can either exchange the purchased products or ask for a full compensation of your expenses (including the delivery cost).
 
Products to be returned should be sent back within 14 days from the notification day onto the following address:

Cherry Tree Piotr Muzyka
Karski, ul. Środkowa 48
63-410 Ostrów Wielkopolski
do góry
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